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Safety
Drying clothes indoors
Drying clothes inside the house can be convenient, especially during cold or rainy weather, but…
Safety
Staff pass supplementary training sessions
SHA staff have recently completed additional training sessions covering various areas such as Customer Service,…
Service
Welcome to SHA’s new and improved website!
SHA started in 1978 as a cooperative and has grown into a well-respected social housing…
Resident
Unlawful extensions to social housing homes
It is crucial to respect and adhere to the laws, regulations, and policies governing social…
Community
Using the Hason Raja Centre
The Hason Raja Centre (HRC) is located on Vallance Road (Whitechapel, London E1) and serves…
Safety
Suspecting illegal rentals?
If someone is renting out social housing units illegally, they may be in violation of…
Safety
E-Bike Charge Safety
When it comes to charging e-bikes safely in the Tower Hamlets area, it's important to…
Community
Tips during the cost-of-living crisis
A cost-of-living crisis can be challenging to navigate, but there are steps you can take…
Safety
Mould and dampness
Reducing dampness in social housing is crucial for maintaining healthy living conditions and preventing issues…
Community
Anti-social behaviour reminder
There are specific legislations and measures in place to address anti-social behaviour within social housing…
Safety
Improving mental health following lockdown
Improving mental health after a period of lockdown is crucial, as the experience of confinement…
Resident
Tips to improving your home
Improving your home can be an exciting and rewarding project. For SHA residents there might…
Resident
Your duty as a tenant
As a social housing resident in the UK, there are several duties and responsibilities that…
Safety
Following the Grenfell tragedy
Following the Grenfell Tower fire in 2017, several changes have been implemented in the United…
Safety
Health & wellbeing following Coronavirus pandemic
Here’s some general tips for improving health and well-being after recovering from coronavirus (COVID-19). It's…
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Home
Residents
Existing tenants
Your tenancy
Tenant’s handbook
Home insurance
Inform us of change
Moving out guide
Sky Q & fibre broadband
Parking permits
Living standards
Health and safety
Nuisance neighbours
Decent homes
Tenants’ satisfaction survey
New tenancies & ownership
Becoming an SHA resident
Shared ownership
Right to buy
–
–
Our tenant’s handbook is available to download
Supporting you
Rent
Paying your rent
Order a statement
Repairs & maintenance
Rechargeable repairs
Reporting a repair
Repair feedback form
Estate cleanliness
Bulky waste
Estate cleaning
Pest control
Personal wellbeing
Tenancy support
Domestic abuse
Homelessness
Debt advice
Welfare reform
Financial inclusion
Cost of living crisis
Community
Community life
Coronavirus/COVID-19
Anti-social behaviour
Hason Raja Centre
Co-create spaces
Social Value
Building racial inclusion
Sustainability
Skills & opportunities
Scrutiny panel
Involvement opportunities
Resident training program
News
About SHA
Who we are
Mission, vision and values
Our history
Our staff and board
Reports & documents
Annual reports
Our policies
–
–
Our latest latest annual report is available to download
Contact us
Callback request
FAQs
Useful numbers
Complaints procedure
Report a repair