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Safety
Dispose of Lithium batteries safely
Lithium batteries must be handled with care to prevent fires, environmental harm, and injury. Lithium…
Resident
Inside SHA: spring/summer 2025 newsletter
Discover everything happening in your community in the Spring/Summer 2025 edition of Inside SHA. From…
Resident
Refresh and revitalise with a deep spring clean
Spring is upon us, and we can hopefully expect some more warmer weather. This is also…
Resident
Keeping communal hallways clear
Storing items in communal hallways can present several risks, including:Fire hazards and obstructed exits:Items placed…
Resident
Home adaptations for disabled residents
Tower Hamlets Council provides guidance to residents who require specialist equipment in their homes to…
Community
Intergenerational creative workshop at Hason Raja Centre
Our Ramadan Lights creative session was a resounding success, led by storyteller Rez storyteller and…
Resident
Setting up a community garden group
You may have sometimes passed by an area within our estates and thought it would…
Resident
Congratulations to our Tenant Satisfaction Survey Prize Draw winners
From summer to autumn last year, we invited residents to take part in our Tenant…
Service
Christmas Office Opening Hours
Our offices will be closed for the festive season from 1:00 pm Tuesday 24th December…
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Home
Residents
Existing tenants
Your tenancy
Tenant’s handbook
Home insurance
Inform us of change
Moving out guide
Sky Q & fibre broadband
Parking permits
Living standards
Health and safety
Anti-social behaviour
Being a good neighbour
Decent homes
New tenancies & ownership
Becoming an SHA resident
Shared ownership
Right to buy
–
–
Our tenant’s handbook is available to download
Supporting you
Rent
Paying your rent
Order a statement
Repairs & maintenance
Rechargeable repairs
Reporting a repair
Repair feedback form
Estate cleanliness
Bulky waste
Dealing with household waste
Estate cleaning
Pest control
Personal wellbeing
Tenancy support
Domestic abuse
Homelessness
Debt advice
Welfare reform
Financial inclusion
Cost of living crisis
Community
Community life
Hason Raja Centre
Co-create spaces
Coronavirus/COVID-19
Social Value
Building racial inclusion
Sustainability
Skills & opportunities
Scrutiny panel
Involvement opportunities
Resident training program
–
–
Book the Hason Raja Centre for your event
News
Newsletters
About SHA
Who we are
Mission, vision and values
Our history
Our staff and board
Reports & documents
Annual reports
Our policies
Performance
Tenant Satisfaction Measures
Annual Complaint Performance Report 2024-2025
Tenant Satisfaction Measures Survey
–
–
Our latest latest annual report is available to download
Contact us
Callback request
FAQs
Useful numbers
Complaints procedure
Report a repair