Our policies

All of our housing association policies are listed below, we routinely review and update these so please check back for updates.

All our policies are presently under review and being updated.

This ensures they remain up-to-date, comprehensive and easy for residents to understand. You can access the policies via the links below.

Service standards

View policy

Anti social behaviour

View policy

Car parking

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Complaints

View policy

View self assessment form

Customer care

View policy

Data protection

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Domestic abuse

View policy

Equality analysis

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Estate management

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Fair rents

View policy

GDPR

View policy

Pre-lettings

View policy

Rent arrears

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Repairs

View policy

Recharges

View policy

Residents’ Association recognition

View policy

Resident involvement

View policy

Safeguarding

View policy

Subletting

View policy

Summer trip

View policy

Tenures

View policy

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