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We provide the information below for existing tenants, maintaining good living standards and the relevant information for people who wish to become an SHA resident.

Existing tenants

Your tenancy

Find all the information regarding the different tenancies we offer and what to do when you wish to end your tenancy.

Tenant’s handbook

Our tenant’s handbook is a very important document that all SHA residents should read if they haven’t yet.

Home insurance

SHA tenants are able to find out more information on the build insurance and when to take out separate contents insurance.

Inform us of change

Let us know about your change in circumstance so we can help support you.

Moving out guide

Are you thinking of moving out of your SHA home? Here is a guide on what you need to do to make your process as smooth as possible.

Sky Q and fibre broadband

Due to popular demand, and allowing access to new technology, here is helpful information if you are planning to upgrade to Sky Q or your internet connection to fibre.

Parking permits

The council provides public parking spaces to registered residents, and we also offer and manage a limited number of parking spaces on some estates.

Living standards

See below to find out more information about our living standards.

Health & safety

Taking the necessary actions to keep you safe in your home.

Nuisance neighbours

Report to us if you are suffering and noise nuisance.

Decent homes

Spitalfield’s mission is ‘to improve the quality of our residents’.

Tenant satisfaction survey

Making sure we take your comments on board.

New tenancies & ownership

For residents looking for information to become an SHA tenant or for existing tenants looking for information about the right to buy or shared ownership.