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We are here to help.

The best way to contact us is via our online form below, please note that we respond during office hours of 9.30am–5.30pm, Monday to Friday. If you have an emergency repair, please call 020 7392 5400.

Are you an SHA resident?

Please use this form if you are a resident.


Please use this form if you are not a resident.

Other ways to get in touch:

Callback or meeting requests

We offer our residents flexibility and choice where you can contact us in more than one way, please visit this page.

Texting services

Send text message to
07407 468518

To contact your Housing Officer text
RENTS plus your query

To get your latest account balance text

To report a repair text
REPAIRS followed by your message

To order a new payment card text

To set up or change a Direct Debit or
Standing order text

Remember your mobile number must be on our system for this to work, if you want to check please contact us 020 7392 5400.

Your contact details

From time to time we’ll also ask you to check and confirm the contact details we have for you to ensure they are up to date and that we can get in touch with you if we need to. If you think your details are incorrect please call us on 020 7392 5400 or email us via for further assistant.

Tenant satisfaction survey

Let us know your views. If you would like to make a compliment or complaint, please visit this page.

Our locations

Our head office

Spitalfields Housing Association
One Canada Square
E14 5AA

T: 020 7392 5400
F: 020 7392 5401

Hason Raja Centre

117 Vallance Road
E1 5BW

T: 020 7392 5400
F: 020 7392 5401