Spitalfields Housing Association has remained inside the London Borough of Tower Hamlets to stay close to our residents and continue serving the local community. Following feedback from residents, we have diversified how we can meet with you. You can call us over the phone, by emailing us, meet an SHA officer online or book an in-person meeting. We will typically get back to your request within 12 hours, though usually, it’s much earlier.
In an emergency, call us immediately on: 020 7392 5400
Before choosing to book a meeting with an SHA officer online or in person, please ensure that you have spoken over the phone or have emailed or submitted an enquiry to SHA first.
In some cases, an in-person meeting might not be the best or safest way of dealing with your request, for example, if you are paying rent, we no longer take in-person cash payments, so an officer can help direct you to the online payment portal for a safe deposit.