Useful numbers

Citizens Advice Bureau
32 Greatorex Street,
Whitechapel E1 5NP
Tel: 020 3855 5234
towerhamlets@eastendcab.org.uk
www.eastendcab.org.uk

Toynbee Hall Advice Service
28 Commercial Street, E1 6LS
Tel: 020 7392 2953
Email advice@toynbeehall.org.uk
www.toynbeehall.org.uk

Bromley by Bow Centre
St Leonards Street
London E3 3BT
Tel: 0208 709 9737
www.bbbc.org.uk

Island Advice Centre
Island House,
Roserton Street E14 3PG
Tel: 020 7987 9379
www.island-advice.org.uk

WorkPath + Young WorkPath
2nd Floor, 78 Quaker Street
55 Upper Bank Street
London E14 5GR
Tel: 0800 3581 2410 / 020 7364 1401
workpath@towerhamlets.gov.uk / youngworkpath@towerhamlets.gov.uk

Support To Employment Program (STEP)
Gateway Housing Association
409-413 Mile End Road
London E3 4PB
Tel: 0208 709 4499
Email: STEP@gatewayhousing.org.uk

Bromley by Bow Centre
Employment and Learning
Local People: Local Jobs
St Leonard’s Street
London E3 9BT
Tel: 020 8709 9748
employment@bbbc.org.uk

U Switch
Help with comparing energy suppliers to make sure you are getting the best price for gas and electricity.
www.uswitch.com/gas-electricity/

UK Government
Find ways to save energy in your home
https://www.gov.uk/improve-energy-efficiency

Greater London Authority
Help paying your bills
https://www.london.gov.uk/programmes-strategies/communities-and-social-justice/help-cost-living/help-paying-your-bills

Tower Hamlets Council
Energy advice
https://www.towerhamlets.gov.uk/lgnl/environment_and_waste/Sustainability/Tower_Hamlets_Energy/Energy_advice_and_information/fuel_debt_and_advice.aspx

Tower Hamlets Council Town Hall
160 Whitechapel Rd, Whitechapel, London E1 1BJ
Tel: 020 7364 5000 (switchboard)

Housing Benefits (applications and advice)
Tel: 020 7364 5000
benefits@towerhamlets.gov.uk
www.towerhamlets.gov.uk/lgnl/advice_and_benefits/benefits/housing_benefit/housing_benefit.aspx

Council Tax
Tel: 020 7364 5002
www.towerhamlets.gov.uk/lgnl/council_and_democracy/council_tax/Your_Council_Tax.aspx

Parking and Mobility (including abandoned vehicles)
Tel: 020 7364 5003
www.towerhamlets.gov.uk/lgnl/transport_and_streets/Parking/Parking.aspx

Bulk refuse collection
A free service for those on housing benefits
Tel: 020 7364 5004
CommercialWaste@towerhamlets.gov.uk
www.towerhamlets.gov.uk/lgnl/environment_and_waste/recycling_and_waste/Bulky_waste/bulky_waste.aspx

Adult Social Care (Tower Hamlets Connect)
Tel: 0300 303 6070
enquiry@towerhamletsconnect.org
https://www.towerhamlets.gov.uk/lgnl/health__social_care/Health-and-adult-social-care/ASC/Adult_social_care.aspx

Children’s services (Multi-agency Safeguarding Hub)
Tel: 020 7364 5006 option 3 – extensions: 5606/5601/5358/7796
Mash@towerhamlets.gov.uk
www.towerhamlets.gov.uk/lgnl/health__social_care/childrens_social_care/childrens_social_care.aspx

Housing benefits
Tel: 020 7364 5001
www.towerhamlets.gov.uk/lgnl/advice_and_benefits/benefits/housing_benefit/housing_benefit.aspx

Housing options
Tel: 020 7364 7474
www.towerhamlets.gov.uk/lgnl/housing/housing_options_service/housing_options_service.aspx

Pest control
Tel: 020 7364 5007
pest.control@towerhamlets.gov.uk
www.towerhamlets.gov.uk/lgnl/environment_and_waste/pest_control.aspx

Noise nuisance
Tel: 020 7364 5000
environmental.protection@towerhamlets.gov.uk
https://www.towerhamlets.gov.uk/lgnl/environment_and_waste/environmental_health/Noise-control/Noise-control.aspx

Environmental Health
Tel: 020 7364 5008
www.towerhamlets.gov.uk/lgnl/environment_and_waste/environmental_health/environmental_health.aspx

Health & social care (including finding a GP or health facility)
Tel: 020 7364 5016
www.towerhamlets.gov.uk/lgnl/health__social_care/health__social_care.aspx

Tower Hamlets Safer Neighbourhoods:
www.towerhamlets.gov.uk/lgnl/community_and_living/community_safety__crime_preve/anti-social_behaviou

For details of your Safer Neighbourhood Unit or all other non-urgent Police issues, ease ring 101.

Residents in Newham should contact Newham Council for public services:
Tel: 020 8430 2000
https://www.newham.gov.uk/contact-information/contact-newham-council/1
MyNewham: my.newham.gov.uk

General Enquiries
0207 364 5020