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At Spitalfields Housing Association (SHA), our residents are at the heart of everything we do. Since October 2025, SHA has been supporting residents with benefit applications and access to financial assistance, helping to secure vital income and support.

To date, SHA has helped residents retain £69,000 in Universal Credit claims, secure £132,000 in Universal Credit housing cost support, and obtain £123,000 in Housing Benefit claims. In addition, we have assisted with applications for other housing-related payments and disability benefits, including Personal Independence Payment (PIP) and Attendance Allowance (AA), with claims totalling £37,000 currently awaiting decisions.

Behind the scenes, our dedicated staff work hard every day to support residents. We are here to listen, provide advice, and help you access the support you need when you need it most.

SHA can assist you in calculating what you’re entitled to. Residents are encouraged to contact the SHA housing team on 020 7392 5400 or by sending an email to admin@spitalfieldsha.co.uk – we’re here to support you.