As a housing association tenant, it’s important to let us know about any repairs as soon as you notice them. Reporting issues quickly helps keep your home safe, comfortable, and in good condition.
Small problems, if left too long, can become bigger and more costly to fix. For example, a leaking pipe might start as a small drip, but if it isn’t reported straight away it could cause damp, mould, or damage to your belongings.
Prompt reporting also helps us keep everyone safe. Broken locks, faulty electrics, or loose fittings can put you and your household at risk if not dealt with quickly. By letting us know early, we can arrange the right repair and prevent accidents. Finally, reporting repairs straight away makes life easier for you. A working boiler, secure doors, and well-maintained fixtures mean your home stays comfortable and enjoyable to live in.
In short, if something isn’t working as it should, don’t wait – report it to us as soon as possible. Together, we can make sure your home stays safe, well-maintained, and welcoming.
Home repair check-list
Kitchen
- Check for leaking taps or pipes under the sink
- Make sure cupboards and drawers open and close properly
- Test extractor fan (if fitted)
- Look for signs of mould or damp near windows and walls
Bathroom
- Check taps, shower and toilet for leaks or blockages
- Make sure extractor fan works (if fitted)
- Look for signs of damp, mould or water damage
- Ensure tiles and seals are in good condition
Electrics
- Test light switches and plug sockets
- Check for flickering lights or exposed wiring
- Make sure smoke alarms work (press test button)
Doors and Windows
- Check locks and handles work properly
- Make sure windows open and close smoothly
- Look for draughts or broken seals
Heating and Hot Water
- Test radiators to see if they heat up properly
- Make sure the boiler is working and showing no error messages
- Check hot water taps run hot
General
- Look for signs of damp or mould on walls and ceilings
- Check flooring for damage or trip hazards
- Make sure banisters and handrails are secure
- Report any pest issues (e.g. mice, ants)
