A number of Spitalfields Housing Association (SHA) residents have asked about the use of personal cameras, including doorbell/bell cameras, but there are important legal, tenancy, and neighbour-relation issues to think about first. Key considerations include:
1. Tenancy agreement & landlord rules
- Check your tenancy agreement or SHA’s landlord policy first.
- You may need permission if installation involves drilling, wiring, or altering doors/walls.
- Some landlords require cameras to be removable and not cause damage.
2. Privacy & data protection
- Cameras should primarily cover your own front door or private space.
- Avoid filming neighbours’ doors or windows; shared hallways, stairwells, or communal areas; Public footpaths or roads (unless unavoidable and minimal)
- If you record beyond your private area, you may be subject to data protection laws (e.g. UK GDPR), with responsibilities such as having a clear purpose (e.g. security); not keeping footage longer than necessary; providing footage if someone legally requests it
3. Audio recording
- Audio recording is more intrusive than video.
- Many disputes arise from recording conversations without consent.
- It’s often safer to disable audio recording, especially in shared spaces.
4. Signage and transparency
- A visible sign (e.g. “CCTV in operation”) helps show transparency.
- This can reduce complaints and shows you’re acting responsibly.
5. Impact on neighbours
- Cameras can cause anxiety or disputes if neighbours feel monitored.
- Talking to neighbours in advance can prevent conflict.
- Complaints from neighbours may trigger landlord or housing association action.
6. Purpose & proportionality
- Cameras should be for legitimate safety reasons, not to monitor others.
- Continuous monitoring or targeting specific individuals can be seen as harassment.
7. Storage & security
- Secure your footage with strong passwords and updated software.
- Avoid sharing clips on social media unless necessary (e.g. police appeal).
8. Enforcement risks
Misuse can lead to:
- Requests to remove the camera
- Breach of tenancy warnings
- Complaints to the housing provider or data protection authority
In short, keep cameras limited to your own space, minimise what you capture, follow your tenancy rules, and be mindful of neighbours’ privacy. If you have any questions or needed advice on this topic, do not hesitate to contact SHA on 020 7392 5400, or by sending an email to admin@spitalfieldsha.co.uk
