Following our last article highlighting how mould and damp can cause health problems, damage your home, and make living conditions uncomfortable; this article reminds what you can and what we, as your landlord, must do to keep your home safe and healthy.
What is damp and mould?
- Damp is when too much moisture builds up in your home.
- Mould is a type of fungus that grows in damp places, often appearing as black, green, or white spots on walls, ceilings, or windows.
Why it matters
- Living with damp and mould can cause:
- Breathing problems, asthma, and allergies.
- Cold, uncomfortable living conditions.
- Damage to walls, furniture, and belongings.
Landlord’s duty
Your landlord (SHA) is responsible for:
- Fixing problems with leaks, roofing, plumbing, and ventilation.
- Making sure your home is safe, warm, and fit to live in.
- Responding quickly when you report damp or mould.
- Tackling the root cause of the problem – not just cleaning the surface.
Tenant’s responsibility
You are not responsible for structural problems, but you can help reduce damp by:
Opening windows or using extractor fans when cooking, bathing, or drying clothes for a minimum of 45 minutes per day.
- Wiping away condensation on windows and sills.
- Keeping furniture a little away from walls to let air circulate.
- Not doing clothes and wet items indoors.
- Reporting damp or mould to SHA as soon as you notice it.
How to report a problem
- Call the SHA repairs team on 020 7392 5400, or online via: https://spitalfieldsha.co.uk/supporting-you/reporting-a-repair/
- Keep a record of when you reported it.
- Take photos of the damp or mould to show the problem clearly.
- Give access to your landlord to your property when requested by SHA or SHA contractors.
Remember
Mould and damp are not just a cosmetic issue – they can affect your health.
It is your landlord’s duty to fix the cause.
Always report problems early so they can be dealt with quickly.
A safe home is your right. Don’t wait – report damp and mould today.
