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Routine practices to help keep household drains clear
Resident
Routine practices to help keep household drains clear
At this time of year, tenants can at times experience frozen or blocked sink and…
Condensation, Damp and Mould: A Guide for Tenants
Resident
Condensation, Damp and Mould: A Guide for Tenants
Spitalfields Housing Association (SHA) treats all reports of damp and mould with the utmost seriousness.…
New Year’s resolution ideas for tenants to improve their homes
Resident
New Year’s resolution ideas for tenants to improve their homes
Spitalfields Housing Association (SHA) hopes you had a safe and enjoyable holiday period. As we…
Responsible use of doorbell cameras
Service
Responsible use of doorbell cameras
A number of Spitalfields Housing Association (SHA) residents have asked about the use of personal…
Christmas Office Opening Hours
Service
Christmas Office Opening Hours
Our offices will be closed for the festive season from 1:00 pm Wednesday 24th December…
The SHA Autumn/Winter 2025 Newsletter is here!
Resident
The SHA Autumn/Winter 2025 Newsletter is here!
Discover what’s happening in your community - from our recent Car Boot Sale to practical…
Vandalism: what residents should know
Community
Vandalism: what residents should know
Vandalism, such as broken windows, damaged doors, graffiti, or destruction of communal facilities harms not…
Helpful reminders for making your housing payments
Service
Helpful reminders for making your housing payments
Staying on top of rent and service charge payments helps keep your tenancy secure and…
Importance of Contents Insurance
Resident
Importance of Contents Insurance
When you rent a home from a housing association like SHA, your rent and service…
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Home
Residents
Existing tenants
Your tenancy
Tenant’s handbook
Home insurance
Inform us of change
Moving out guide
Sky Q & fibre broadband
Parking permits
Living standards
Health and safety
Anti-social behaviour
Being a good neighbour
Decent homes
Condensation, Damp and Mould: A Guide for Tenants
New tenancies & ownership
Becoming an SHA resident
Shared ownership
Right to buy
–
–
Our tenant’s handbook is available to download
Supporting you
Rent
Paying your rent
Order a statement
Repairs & maintenance
Rechargeable repairs
Reporting a repair
Repair feedback form
Estate cleanliness
Bulky waste
Dealing with household waste
Estate cleaning
Pest control
Personal wellbeing
Tenancy support
Domestic abuse
Homelessness
Debt advice
Welfare reform
Financial inclusion
Cost of living crisis
Community
Community life
Hason Raja Centre
Co-create spaces
Coronavirus/COVID-19
Social Value
Building racial inclusion
Sustainability
Skills & opportunities
Scrutiny panel
Involvement opportunities
Resident training program
–
–
Book the Hason Raja Centre for your event
News
Newsletters
About SHA
Who we are
Mission, vision and values
Our history
Our staff and board
Reports & documents
Annual reports
Our policies
Performance
Tenant Satisfaction Measures
Annual Complaint Performance Report 2024-2025
Tenant Satisfaction Measures Survey
–
–
Our latest latest annual report is available to view
Contact us
Callback request
FAQs
Useful numbers
Complaints procedure
Report a repair
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