General tel & repairs

020 7392 5400

Compliment and complaint form

Our mission is to improve the quality of life for our residents. We take pride in being people business. Residents have the right to make compliment or complain about a service failure. There will also be occasions when customers will express about something we have done or failed to do or about a decision we have taken.

We will use the information gained from complaints to help imporve the quality of our services.

For a copy of our complaints policy please click here

Are you a *

Nature of Complaint*




A disabled person is defined under the Equality Act 2010 as someone with a physical and mental impairment which has a substantial and long term adverse effect on that person's ability to carry out normal day-to-day activities

Do you consider yourself to be disabled under Equality Act 2010?

Race & Ethnicity

What is your ethnic group? please tick relevant ethnic group ,if you are in an 'Any Other Background' category plese state with this is



Asian or Asian British

Black or Black British

Other Ethnic Group

What is your religion or belief? if you have any other religion or belief then please state what it is.

Sexual Orientation

What is your sexual orientation?

Thank you for completing our diversity questions, your answers will be treated in the strictest confidence